Managed IT & Help Desk
Unlimited help desk support and proactive maintenance for one monthly price.
Services
One partner for all of your IT
Pick the service you need below, or book a free assessment and we'll recommend the right mix.
What do you need help with?
Choose a service
Co-managed IT
Back up your in-house IT person with our help desk, tools and extra hands.
Cybersecurity
EDR, MFA, email security, MDR and training that stop attacks.
Microsoft 365 & Cloud
Move off aging servers to secure cloud email, files and apps.
Backup & Recovery
Tested offsite backups and a plan to get back to work fast.
AI for BusinessNew
Deploy Copilot or ChatGPT Enterprise with guardrails, connect your data islands and train your team.
IT Consulting & vCIO
Roadmaps, budgets and vendor decisions from a technology partner.
HIPAA & Compliance
Risk assessments, policies and audit-ready documentation.
Managed IT & Help Desk
Unlimited support from people who know your setup
Reach our US-based help desk by phone, email or chat. Every request is ticketed and tracked to closure, while monitoring keeps every computer patched and healthy in the background.
- Microsoft 365, Office and email support
- Password resets, MFA and file access
- Printers, phones and peripherals
- Computer refresh and replacement
- New-hire onboarding and offboarding
- Vendor management for your ISP, phones and software
Co-managed IT
Support for your IT team, not a replacement
Already have an IT person? Our help desk takes the day-to-day tickets so they can focus on projects, and you get coverage for vacations and after hours.
- We handle tier-1 and tier-2 tickets
- Your admin keeps control of strategy and key systems
- Shared ticketing, documentation and monitoring tools
- Extra hands for big projects and security
Microsoft 365 & Cloud
Retire the server closet for good
We move email, files and apps to secure cloud services so your team can work from anywhere, and we keep your Microsoft licensing right-sized.
- Microsoft 365 setup, licensing and administration
- Email migration from Google, GoDaddy or Exchange
- File server migration to SharePoint and OneDrive
- Teams for chat, meetings and phones
- Intune management for laptops and phones
- Azure hosting for line-of-business apps
Backup & Disaster Recovery
Recoverable in hours, not weeks
Microsoft does not fully back up your 365 data, and ransomware can encrypt every file you own. We put layered offsite backups in place and test them.
- Microsoft 365 email, OneDrive, SharePoint and Teams backup
- Offsite file and full server image backups
- Written disaster recovery and cyber-attack response plans
- Regular restore tests, reported monthly
AI for Business
Put Copilot and ChatGPT to work, safely
AI is only as good, and as safe, as the data it can reach. We put guardrails in place so it only sees what each person should, find the data islands that keep it from the full picture, deploy the right platform and train your team so it actually gets used.
What is a data island? Data that sits outside the reach of your AI solution, like an old file server, a personal drive, email attachments or a line-of-business app. Your AI can't see it, so it can't give you the full picture or the best advice. We find those islands and connect them safely.
- AI guardrails: acceptable-use policy, data loss prevention (DLP), sensitivity labels and permission cleanup
- Data island discovery: find the data your AI can't reach and connect it securely
- Microsoft 365 Copilot and ChatGPT Enterprise licensing and rollout
- Hands-on staff training workshops and prompt playbooks
- Guided learning paths on Microsoft Learn and OpenAI Academy
- Adoption check-ins to measure what is working
IT Consulting & vCIO
Strategy, not just support
As your virtual CIO, we help you plan, budget and make confident technology decisions, and we run the projects that come out of them.
- 12–36 month technology roadmap and budget
- Quarterly business reviews
- Vendor and software selection
- Network, Wi-Fi and firewall planning
- Written security policies and documentation
- Migrations, office moves and new office setups, quoted up front
Not sure where to start?
A free 30-minute assessment shows your biggest risks and the services that make sense for your business.