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Stratus Support
Pricing

Simple, transparent pricing

One flat price per user, per month. Unlimited remote support is included in every plan, and there is no long-term contract. Know your IT costs before the year starts.

Essentials

Reliable support and maintenance for small teams getting started with managed IT.

$99 /user/mo
  • Unlimited remote help desk (phone, email, chat)
  • 24/7 device monitoring & alerts
  • Windows, macOS & app patching
  • Next-gen antivirus & endpoint protection
  • Microsoft 365 administration
  • Vendor management
  • New-hire onboarding & offboarding
  • Monthly health report
Get started

Complete

All-inclusive IT with Microsoft licensing bundled and compliance support for regulated offices.

$219 /user/mo
  • Everything in Secure, plus:
  • Microsoft 365 Business Premium license included
  • 24/7 managed detection & response (MDR) with a security operations center
  • Intune device management & encryption
  • vCIO technology roadmap & budgeting
  • Written security policies & documentation
  • Annual HIPAA / compliance risk assessment
Get started

Prices are per user per month, billed monthly, plus applicable sales tax. Servers, firewalls and specialized software are quoted based on your environment.

Instant estimate

What would managed IT cost for your team?

Estimated monthly investment
$1,490

10 users × $149

Compare that with a full-time IT hire at $5,000 to $8,000 a month before benefits.

Get an exact quote →
Projects & on-demand

Projects and one-time help

Larger projects are quoted up front so you know the cost before work starts. Not ready for a monthly plan? We also help on demand.

ServiceRate
Projects: data, server & email migrations, office moves, third-party coordination$150/hr
Prepaid 10-hour support block (non-contract clients)$1,350
Emergency assistance: cyber-attack response & total-loss recovery, any hour, at time and a half$225/hr*
Server & firewall managementQuoted

* MDR customers receive a discounted emergency rate.

Pricing FAQ

Good questions to ask any IT provider

Is there a setup or onboarding fee?

Onboarding is a one-time fee quoted during your assessment. It depends on how many users, devices and servers need to be brought up to our standard.

What isn't included?

Hardware, third-party software licenses (unless listed in your plan), on-site visits and larger projects. We always quote those before any work begins.

Can I change plans later?

Yes. Move up or down at any time, and add or remove users as your team changes. Your bill adjusts the next month.

Do you offer non-profit pricing?

Yes. Ask us about discounted rates and Microsoft's non-profit licensing grants.

Get a fixed quote in one call

Tell us about your team and we'll send a written proposal within one business day.