US-based help desk · Mon–Fri 8am–6pm, emergency support 24/7contact@stratussupport.com
Stratus Support
About us

IT support that feels in-house

We started Stratus Support because small businesses deserve the same reliable, secure IT that big companies take for granted, without the cost of an in-house department.

Adam R. Bruggeman, founder of Stratus Support
Meet the founder

Adam R. Bruggeman

Adam founded Stratus Support after years of working in IT support and systems administration, watching small businesses overpay for on-site servers and break-fix technicians while still being left exposed to cyber threats.

His answer was a cloud-first managed service: move the heavy infrastructure to secure cloud platforms, put proactive monitoring and security on every device, and give every client a responsive help desk they can actually reach.

When you call Stratus Support, you work with people who know your business by name, not a ticket number in a call center.

What we believe

How we work

Proactive, not reactive

The best support ticket is the one that never needs to be opened. We fix problems before they reach you.

Cloud first

Fewer servers, fewer failures, and the freedom to work securely from anywhere.

Security by default

Protection is built into every plan, not sold as an upgrade after a breach.

Straight talk

Clear pricing, plain-English advice, and honest recommendations, even when the answer is "you don't need that."

Our toolkit

Built on platforms trusted by businesses worldwide

Microsoft 365Microsoft AzureMicrosoft IntuneConnectWiseEndpoint Detection & ResponseCloud BackupMulti-Factor Authentication

Let's talk about your IT

No sales script. Just a conversation about what's working, what isn't, and how we can help.