IT that just works, so your team can too.
Stratus Support is your outsourced IT department. We manage, secure and support the technology of small businesses for one flat monthly price, with no surprise invoices, no long waits, and no need for an in-house IT hire.
- Flat per-user pricing
- Unlimited help desk
- Security built in
- No long-term lock-in
Your office, monitored 24/7
What our clients see in their monthly report.
Everything your business needs from an IT department
One partner for support, security, cloud and strategy. You get a full IT team for less than the cost of one hire.
Managed IT & Help Desk
Unlimited phone, email and chat support. Every issue is ticketed and tracked to closure, from password resets to printer problems.
Learn more →Cybersecurity
Endpoint protection, multi-factor authentication, email security and staff training that stop attacks before they cost you.
Learn more →Microsoft 365 & Cloud
Retire the aging server closet. We migrate email, files and apps to the cloud and keep licensing right-sized.
Learn more →Backup & Disaster Recovery
Microsoft 365, file and server backups, tested regularly, so ransomware or a dead drive is an inconvenience, not a crisis.
Learn more →HIPAA & Compliance
Risk assessments, written security policies and audit-ready documentation for healthcare and regulated offices.
Learn more →IT Consulting & vCIO
Technology roadmaps, budgeting and vendor management. Strategic IT leadership without a full-time executive salary.
Learn more →Break-fix IT is costing you more than you think
Most small businesses only call for help when something breaks. That means downtime, unpredictable bills, and security gaps nobody is watching.
The old way
- Pay by the hour every time something breaks
- Wait days for a technician to come on site
- Expensive servers to replace every few years
- Nobody owns security until there is a breach
- Surprise invoices that wreck the budget
The Stratus way
- One flat monthly price per user, support included
- Remote help in minutes, not days
- Cloud-first: no server closet to maintain
- Proactive monitoring, patching and protection
- A predictable IT budget you can plan around
Onboarding in three simple steps
Switching IT providers is easier than you think. We handle the heavy lifting.
Free assessment
A 30-minute call and a no-cost review of your devices, accounts, backups and security. You get a written report either way.
Custom plan
We recommend the right plan and a clear monthly price. No jargon, no pressure, and no long-term contract required.
Onboard & protect
We deploy monitoring and security, document your environment, and become your team's go-to for anything tech.
Built for small teams with big responsibilities
We work best with businesses of 1 to 50 people who would rather hand off IT than hire for it.
Healthcare & Dental
HIPAA-aware support, encrypted devices and audit-ready documentation.
Learn more →Professional Services
Law, accounting and insurance offices that handle sensitive client data.
Learn more →Construction & Trades
Field teams on laptops and phones who need secure access from anywhere.
Learn more →Non-profits & Small Offices
Big-company protection on a small-company budget, including Microsoft non-profit licensing.
What every client gets
Response targets in writing
Critical issues answered in under 30 minutes during business hours, backed by our service agreement.
No lock-in
Month-to-month plans. We earn your business every month instead of trapping you in a contract.
You own your data
Your accounts, passwords and documentation belong to you. Always.
Plain-English reports
A monthly summary of what we did, what we blocked and what we recommend next.
Common questions
What is a managed service provider (MSP)?
An MSP is an outsourced IT department. Instead of paying by the hour when something breaks, you pay a flat monthly fee and we proactively monitor, maintain, secure and support your technology.
Do you offer on-site support?
We are remote-first, which is how we resolve most issues in minutes. Because we move your systems to the cloud, there is very little that needs a visit. When on-site work is needed, we schedule it as a project.
How much does managed IT cost?
Our plans start at $99 per user per month and include unlimited remote support. See our pricing page for plan details and an instant estimate.
Are we locked into a long-term contract?
No. Our managed plans are month-to-month with 30 days' notice. We would rather keep you because the service is good.
We already have an IT person. Can you still help?
Yes. Our co-managed IT service backs up your in-house admin with help desk coverage, monitoring, security tools and extra hands for projects. Learn about co-managed IT.
Can you work with our existing software and vendors?
Yes. We work directly with your printer, phone, internet and line-of-business software vendors so you don't have to sit on hold.
Find out where your IT stands, free.
Book a no-obligation IT and security assessment. In 30 minutes you'll know your biggest risks and exactly how to fix them.